About ExcelMed
What is ExcelMed medical concierge service?
ExcelMed is an independent personalised support service for private Swiss and international patients who wish to receive the best medical care in Switzerland.
Who can use ExcelMed?
Anyone who wants personalised medical care, a second opinion, or treatment in a private clinic or with a recognised specialist.
Is ExcelMed affiliated with a clinic or medical group?
No, ExcelMed is independent. We work with several partner clinics and FMH doctors according to the patient’s needs.
Services and support
What types of care or specialities do you offer?
ExcelMed covers a wide range of specialities through a network of qualified FMH doctors.
How does the care process work?
After an initial consultation, we define your medical and administrative needs, select the appropriate specialists and coordinate appointments, examinations and comprehensive follow-up care.
Can you arrange a second medical opinion?
Yes, we work with several recognised experts to provide a quick and documented second opinion.
Do you offer services for foreign patients?
Yes, ExcelMed regularly supports international patients, managing the medical, logistical and linguistic aspects.
Organisation and confidentiality
How do you guarantee data confidentiality?
All information is treated as strictly confidential, in accordance with Swiss medical data protection standards.
How can I contact ExcelMed?
By telephone, e-mail or via our online contact form. A coordinator will respond to you personally as soon as possible.
What are your opening hours?
We are available Monday to Friday, and on request for emergencies or international patients.
Practical aspects
Are ExcelMed’s services covered by health insurance?
Our fees are not reimbursed by basic or supplementary insurance.
How are your rates set?
Services are billed according to the complexity of the case and the level of support required (organisation, coordination, medical follow-up, logistics).
Can I get a quote before taking any steps?
Yes, a clear and detailed quote is always provided before the start of treatment.